Portfolio
Strategic Pivot: Splash's Expansion into Attendee App Solutions—Research
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Driving Customer-Centric Strategies: Valley Bank's Response to COVID-19—Research
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Improving Capital One Cafe experiences—Research
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Helping Brands Build Relationships with their Customers—Research & Design
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Improving the Patent Examination Experience—Research
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Building Applications for the HCM Industry—Research & Design
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Engaging readers on social media platforms—Research & Design
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Facilitating the pharmaceutical negotiation process—Research & Design
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Sharing sensitive information on a highly secure platform—Research & Design
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UX and design for the G iPad application—Research & Design
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ABOUT
I help businesses drive growth, while simultaneously improving customer satisfaction, by delivering actionable design recommendations based on immersion into the user’s experience.
AChievements
Fueled growth at Splash for several market-hit features: Attendee App, Complex Registration, Salesforce AppExchange Integration
Measurably increased digital account conversion at Valley Bank
Increased both customer and employee loyalty, satisfaction, and engagement at Capital One cafes
Designed successful features at Braze: In-App Messaging, Content Management, and Integrations.